Capacity recovery in Pro
WordPress Waitlists and Booking Automation
Fill cancelled places through timed, capacity-safe waitlist offers and automate booking, pass, and membership notifications with durable retry protection.
What this resolves
A clearer way to manage this work in WordPress.
- Per-event and per-service waitlists with duplicate prevention
- Capacity-safe timed offers and manual promotion
- Booking, cancellation, rescheduling, pass, and membership alerts
- Idempotent WP-Cron retries and an append-only activity log
One capacity model
An offer holds a real Free booking spot.
Waitlist promotion does not invent a second inventory. It creates a pending booking through the same event inventory or appointment allocation transaction, so simultaneous promotions and public bookings cannot overbook.
Merchant waitlist queue with offer status and deadlines
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Reliable background work
Late cron and retries do not duplicate messages.
Every job has an idempotency key, processing lock, retry count, and next-attempt time. Stale workers recover, expired offers are evaluated against the actual deadline, and sent notifications are recorded once.
Notification template settings and automation activity log
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Entitlement-safe
Passes and memberships are checked at acceptance.
The offer reserves capacity without spending credit. Acceptance revalidates the selected pass or membership and commits entitlement usage with confirmation; an invalid or expired entitlement releases the hold and safely advances the queue.
See the complete workflow
Watch the screencast.
Follow the feature from its first setting in WordPress to the finished result visitors will see.
Waitlist join, timed offer, acceptance, reminder, and activity-log workflow
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WordPress manual
How to configure wordpress waitlists and booking automation.
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1
Enable a waitlist
Edit an event or service, enable its Pro waitlist, and choose how many minutes a customer has to accept an offered place.
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2
Collect demand
When an event is full, customers can join its queue. Service customers can join for a preferred date when no suitable appointment time remains.
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3
Promote safely
A cancellation schedules the oldest matching customer. Pro creates a normal pending Free booking as a capacity hold, emails a unique acceptance link, and advances the queue if the deadline passes.
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4
Configure automation
Open Events → Waitlists & automation to choose reminder lead times, edit notification subjects and messages, promote entries manually, and inspect delivery and retry activity.
Continue exploring
Build the complete booking workflow.
See how related features fit together, or compare exactly what remains Free and what the lifetime Pro add-on provides.