Troubleshooting

Find the failing boundary and continue in the focused Knowledge Base article.

Start with the saved record

Symptom	First checks
Activity is missing	Publication status, date range, filters, WordPress timezone, and shortcode arguments
Booking is unavailable	Capacity, booking window, occurrence status, and current public page cache
Appointment time is missing	Service duration, weekly availability, date blocks, timezone, and existing allocation
Message did not arrive	Saved booking, enabled message, readiness check, queue, cron, transport, and spam folder
Pro control is unavailable	Active package, license or trial status, site URL, and recorded API error

Continue with Fix missing events, full bookings, and unavailable appointment times or the general installation and compatibility guide.

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